Simplify & improve the Management of your IT
As an experienced Managed Service Provider Cirrus will support your end-to-end ICT needs or anything in between. Whether it be end-user support, infrastructure components, third-party management, or just being at the end of the phone. We can design a service that meets your needs.
24x7 call centre
National Operations Centre (NOC)
Monitoring and Alerting
Level 3 Support
National Technical Practices (NTPs) provide specialist Level 3 support across all service lines. This is an escalation point for the Service Desk and NOC to respond, to and resolve incidents and requests following Service Level Agreements (SLAs).
Capability and Availability Management
Patching and Concurrency
Environments are patched to levels in accordance with vendor guidelines. This is crucial to maintaining performance and avoiding vulnerability.